How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.


This collection of HBR articles will help you:

- Turn angry customers into loyal advocates

- Get more people to recommend you

- Boost customer satisfaction by satisfying your employees

- Focus on profitable customers--whether they're loyal or not

- Invest in the right CRM technology for your business

- Mine customer data for more effective marketing

- Increase your customers' lifetime value

In contrast to Amazon and other book retailers, who might also feature Harvard Business Review on Increasing Customer Loyalty within their extensive online inventories, our focus at BulkBooks.com is on dealing with bulk orders while providing personalized service. With our amazing team of friendly professionals, Price Matching, and our user-friendly Quote form, we aim to simplify and expedite your bulk book purchasing process.

Should you wish to interact with a person while placing your bulk order for Harvard Business Review on Increasing Customer Loyalty? We have a Bulk Book Specialist available to help, poised and prepared to assist you. Chat us or Contact us now!